A ‘good’ rating from The Care Quality Commission means the South East Coast Ambulance Trust is no longer in special measures.
The Trust, which covers Kent, Sussex, Surrey and North East Hampshire, was rated “inadequate” in 2017 and “requires improvement” in 2018.
The CQC report follows planned inspections of the Trust’s services in June and July. Secamb was rated ‘good’ overall in each of the inspection areas. Inspectors commended the introduction of Joint Response Units with police services, and the Trust’s Wellbeing Hub which provides resources to help staff with their physical and mental health.
The Trust has acknowledged that further work is needed to improve response times to less seriously ill patients, and to improve staffing levels.