Royal Mail delays cause festive concern

Residents across Surrey and Sussex say they are experiencing delays in receiving and sending post in the build-up to Christmas.

Some people say they are only receiving one delivery a week and that they have been told to collect post from the sorting office instead.

One resident said there appeared to be a lack of staffing and if one postal worker was ill, there was “no cover”.

Royal Mail said it was recruiting 16,000 staff for the festive period.